← All Puzzle Books

Contact Us

Have questions, suggestions, or found an issue?
We'd love to hear from you.

Email Us

General inquiries, suggestions, and feedback:
[email protected]

We read every email but may not be able to respond to all messages individually. We typically respond within 2-3 business days.

Reasons to Contact Us

🐛 Report an Error

Found a mistake in a puzzle? Word doesn't fit? Missing solution? Let us know which book (including the edition date), which puzzle number, and what the error is. We take quality seriously and will investigate promptly.

💡 Suggest a Future Decade

We're planning books for the 1950s through 1990s, but we're always open to suggestions. Want to see a book about the 1940s? The 2000s? A themed collection like "Remember the '80s Movies"? Tell us what you'd like to see.

✍️ Share Feedback

Enjoying our puzzles? Have suggestions for improvement? Found a word that really sparked a memory? We love hearing from our readers. Your feedback helps us create better books.

🤝 Business Inquiries

Interested in bulk orders for senior centers, retirement communities, or libraries? Have a partnership idea? Want to collaborate on a special edition? Email us with details.

❓ Questions About Our Books

Questions about puzzle difficulty? Wondering how we choose our words? Curious about our research process? See our About page first, but feel free to email if you need more information.

Amazon Customer Service

For orders, shipping, returns, or refunds: Please contact Amazon Customer Service directly. Our books are fulfilled by Amazon, so they handle all order-related issues. We're the publishers, not the sellers, so we can't help with order status, delivery problems, or returns.

For book reviews: Please leave reviews on our Amazon product pages. Reviews help other customers discover our puzzles and provide valuable feedback for future books.

Response Times

Error reports: We investigate quality issues within 24-48 hours. If we confirm an error, we'll note it for correction in the next edition.

Suggestions: We read all suggestions for future books and consider them when planning our release schedule. We may not respond directly to every suggestion, but they all influence our decisions.

General questions: We try to respond within 2-3 business days. Complex questions may take longer.

Note: Remember When Press is a small independent publisher. During book launches and holidays, response times may be longer. We appreciate your patience.

Before You Email

📖 Check Existing Resources

Browse our puzzle books and About page. Many common questions are already answered.

📝 Be Specific

Include book title, edition date (on copyright page), puzzle number, and details about the issue. Screenshots help!

🎯 Use Clear Subject Lines

"Error in 1960s Book Puzzle 15" is better than "Problem." Clear subjects help us respond faster.

⏰ Allow Response Time

We're a small team. Give us 2-3 business days before following up. Duplicate emails don't speed things up.

Other Ways to Support Us

If you've enjoyed our puzzle books, the best ways to support Remember When Press are:

Your support allows us to keep creating high-quality nostalgic puzzles. Thank you!

Privacy Note

When you email us, your email address and message are stored in our email system solely to respond to your inquiry. We do not add you to mailing lists without permission, sell your information, or use it for marketing.

For complete details, read our Privacy Policy.

Browse our puzzle books